Privacy Policy

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which require publishing of the rules and regulations, privacy policy, and terms of use for access or usage of www.ReraProperty.com.

This legal document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

By using ReraProperty.com, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the website or mobile application.

Unless the context otherwise requires, the following terms shall have the meanings assigned to them below.

Company

Refers to YASHOM PROPERTIES DOT COM PRIVATE LIMITED, the owner and operator of ReraProperty.com.

Personal Information

Any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with the Company, is capable of identifying such person.

Sensitive Personal Data or Information (SPDI)

Includes passwords, financial information such as bank account or credit card or debit card or other payment instrument details, physical and mental health condition, sexual orientation, medical records and history, biometric information, and any detail relating to the above as provided to the Company for providing service.

User / You

Any person who accesses, browses, registers on, or uses the website, mobile application, or services of ReraProperty.com.

Website

Refers to www.ReraProperty.com and any associated mobile applications operated by the Company.

We collect information that you voluntarily provide when you register, enquire about a property, apply for a home loan, or contact us.

We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and the date and time of your visit. This helps us improve our services and user experience.

• Name, email address, phone number, and postal address.
• Gender, age, and PIN code or location preferences.
• Account login credentials and profile information.
• Property preferences, enquiry details, and communication history.
• Payment or billing information where applicable for paid services.
• Credit card, debit card, or other payment instrument details when you choose to make a transaction through the platform.
• Any other information you choose to submit through forms, chat, or support requests.

ReraProperty.com uses cookies and similar tracking technologies to distinguish you from other users of the website. This helps us provide you with a good experience when you browse our site and also allows us to improve our platform.

A cookie is a small file placed on your device's hard drive. Cookies enable us to remember your preferences, keep you signed in, understand how you use our services, and deliver relevant content.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest, including builder websites, financial institutions, government portals, and third-party service providers. Once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. Such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the website in question.

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With builders, developers, or property sellers when you submit an enquiry or request a site visit for a listed property.
• With banks, NBFCs, or home loan partners when you apply for financing through our platform.
• With service providers who assist us in operating the website, conducting business, or serving users — subject to confidentiality agreements.
• With group companies, affiliates, or partners for purposes consistent with this Privacy Policy.
• When required by law, court order, government authority, or to protect the rights, property, or safety of ReraProperty.com, our users, or others.
• In connection with a merger, acquisition, or sale of assets, with appropriate notice to users where required.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We use industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for keeping your account password confidential. We ask you not to share your password with anyone.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

When your information is no longer required, we will securely delete or anonymize it in accordance with applicable laws and our internal data retention policies.

• You may review and update your account information through your profile settings.
• You may request correction of inaccurate or incomplete personal data.
• You may withdraw consent for marketing communications at any time.
• You may request deletion of your account and associated data, subject to legal retention requirements.

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below. If you have any grievance regarding the processing of your information, you may contact our Grievance Officer.

Grievance Officer: ReraProperty.com — YASHOM PROPERTIES DOT COM PRIVATE LIMITED, 1st Floor, Plot No. A-25, Ganesh Colony, Pratap Nagar, Nagpur - 440022, Maharashtra, India.

Email: info@reraproperty.com | Phone: +91-92091 38678

We will endeavour to resolve your grievance within the timelines prescribed under applicable law.